Given the amount of activity going on at Tucson Water in terms of outstanding customer service and water conservation efforts, it’s no wonder this Department is so widely recognized both in this community and around the country. Join us as we hear from from Scott Clark and Fernando Molina about topics such as improvements made in the Division increasing number of phone lines and customers service representatives, their website and bill redesign and automatic meter reading upgrades. They will also share with us information about what was behind the rate increases that went into effect July 1st. We will be reassured once again that Tucson Water not only cares about their customers but about the true meaning of the phrase “water reliability.